The first step when seeking advice is for you to provide some basic details and let us know the type of advice you’re seeking. We will then give you a call to discuss your needs in more detail so we can determine how we can help and which advice specialist might be the best fit for your needs.

We can help you best when we know where you are now and importantly where you would like to be in the years ahead.

If we both agree it makes sense we can book an in-person meeting to progress the conversation.

It might sound silly but having your partner (if you have one) attend the meeting is always helpful.

Other items that assist with planning are outlined below:

• Tax returns or Payslips.
• Superannuation and Investment statements (annual reports, quarterly statements)
• Details of any Shares you may own (a holding or dividend statement is helpful)
• Details of any Centrelink payments or concessions you receive.
• Your ID.

Our experience tells us advice is never one-size-fits-all. It is important we tailor our advice and service delivery to meet your needs, so you get value from the engagement.

All advice we offer is paid for as a 'fee-for-service'. The fee may depend on the advice type (one-off or ongoing), the size and type of any investments you might engage us to manage, and the complexity of the advice provided. Therefore, depending on your needs, different costs can apply for delivery of our advice and related services.

It is important to note, an initial meeting cost may apply in certain circumstances. We will always let you know what any costs are before booking a meeting or progressing the advice discussions.

Some clients engage with us for as little as $50 per month, others are happy to pay up to $1,000 per month for our services.  We can recommend what we feel might be appropriate but ultimately you decide what advice and services you’d like us to support you with.

There is no such thing as a dumb question so we encourage clients to call if you have questions, concerns or want to check progress.  We pride ourselves on being available over the phone, via email or in person at one of our office locations.

On a daily basis we are monitoring investments, legislation and things that may impact your situation.  If changes are warranted we like to be pro-active, it helps to ensure you can accomplish the goals you set out to achieve.

Meeting with you formally at least once every year help to check progress, confirm the strategy and determine any changes that might be necessary also makes sense. Of course, if you prefer more regular catch ups they can be easily accommodated.

What’s unique about Muirfield is that all of our Advisers are Degree qualified and hold the Certified Financial Planner® accreditation.

The Certified Financial Planner® (CFP) accreditation is the highest level of certification that a financial planner in Australia can achieve. CFP professionals abide by the standards laid out by the FPA Code of Professional Practice and continually demonstrate their commitment to excellence in financial planning by meeting competency, ethics, and training standards.

The business was established by Hayden Torney and he is now proudly joined in partnership with his two sons, Andrew and Matt, and fellow adviser Melinda Planken.

After more than 30 years serving clients we are proud to be privately owned.

We have the freedom to choose investments from a broad range of providers.  This is important to us, and allows you to have flexibility and options to choose from.  We believe this is one of the key differences to other Financial Planning services offered in Australia.

We believe quality advice and service is built on the following:

• Personal Relationships:  We get to know you, and what matters to you.
• Personalised Service:  we are easy to reach, and return your calls or emails.
• Professionalism: we are passionate about, and proud of, delivering quality advice.
• Experience: we have been working with some of our ongoing clients for over 30 years.
• Simplicity: we keep it simple so you can feel comfortable, and in control.
• Flexibility: We are not told what to do by banks or financial institution.  We are proudly privately owned and operated.
• Trust:  clients place a great deal of it with us, we don’t take that for granted.